Cancellation

Cancellation

Pieces in stock
As long as your order has not yet been shipped, you can cancel it free of charge. A short email to info@bevain.de is sufficient; we refund any amounts already paid in full. Your statutory right of withdrawal remains unaffected.

Bespoke commissions
Until completion, you may terminate an order for a bespoke commission at any time. We are then entitled to the agreed remuneration less the expenses we save as a result of the termination; it is presumed that we are entitled to 5% of the remuneration attributable to the part of the work not yet performed (§§ 650, 648 BGB). We offset any deposit paid and refund any surplus.

Deposits
If a deposit has been agreed for an item, the payment dates stated in the checkout and in the order confirmation apply. We do not offer subscriptions or recurring payments.